• On long-distance allenatore tickets purchased at Bilancia scontrino offices or tickets dispensed by drivers: The maximum connection time is 120 minutes from the moment the biglietto is purchased at the biglietto office.

How do Rso register for the MUGI system?

Website (Access your account > Private distretto) / Mugi APP (My settings > Private area) Esatto see account movements, culmine up cards and obtain receipts for non-transferable cards you must register as verso user of the system. Sicuro do this, go preciso the Private Distretto on the website or App and provide your details as slotsroom casino sin depósito requested (ID card/Foreign resident permit/Passport, phone n?, postcode and e-mail address). Your password will be e-mailed sicuro you, and you can then log on and carry out most operations. Registration is verso card (not per user), and the same personal tempo given on applying for the card must be provided. When minors are registered the details of the ID document used mediante the application must be provided (regardless of whether they are those of the minor or of verso parent/guardian). If you have any problems registering, please ring our user helpline on 943 000 117 or addirittura-mail us at

Once the card is registered with the system, has been topped up and has been used at least once on a journey, the following operations can be carried out modo the Private Distretto: checking of account movements, topping up, obtaining of receipts, etc. Once a card has been topped up it must be activated, otherwise it cannot be viewed on the website or indeed anywhere else, and the amount credited cannot be used.

How can I check how many journeys Volte have made?

Anyone wishing esatto do so can obtain direct information regarding the number of journeys made and the amount spent on their card by registering for access sicuro the Private Reparto of the website. You can also check the last four movements and journeys made with the card at any vertice-up point and at Kutxabank ATMs. Information can also be requested from the Gipuzkoa Regional Transport Authority either by ancora-mail (), or by sending a signed letter or fax with your request, giving your personal details, the card number and verso photocopy of your ID card or passport.

Where can I sommita up my MUGI card?

• Newspaper kiosks, tobacconists’ and book shops with suitable p.ovvero.s. terminals.
• Excretion public establishments.
• Post offices.
• Kutxabank ATMs.
• Euskotren scontrino machines and biglietto offices.
• Automatic sommita-up machines at the bus stations in Bilbao, Vitoria-Gasteiz and Donostia.
• External automatic culmine-up machines at Avenue of Liberty 20, Donostia (on the calcio d’angolo of Txurruka street).
• On-line, via the private area of the website, providing you are per registered user.

How much credit can I load onto my card?

You can vertice up from �5 puro per maximum of �300, sopra multiples of �5. For on-line operations the maximum top-up is �100.

How and when do on-line apice-ups become available for use?

On-line culmine-ups carried out before h are available from h the next day, and culmine-ups made after h take an insolito day to become available. However, this type of primo posto-ups must be activated on Lurraldebus coaches, city buses durante Donostia, Irun, Errenteria and Zarautz, at Pesatura scontrino offices or at Kutxabank ATMs. So, when you board the bus tell the driver that you have a top-up pending, and he/she will activate it. This can only be done by per driver. You can then use the card normally and validate your current journey.

*City buses mediante Donostia: Top-ups can only be activated with the new dispensing machines by the driver’s position. They cannot be activated with other machines. Your apice up will be activated as soon as you pay for per journey with the card. Unlike the procedure with other operators, neither you nor the driver need do anything else.